Sound Audio Systems Policies
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
Our primary shipping service is FedEx Ground and UPS Ground. Both are "ground" services that take 5-7 business days from coast-to-coast (many of our products ship from our primary warehouse in Miami, FL).
- We want to get things to you as quickly as humanly possible.
- To keep things simple, we offer Free Shipping within the continental United States.
- If there is a shipping charge (for expedited shipping, for example), we are not in business to "profit" from shipping; you are charged what we are charged.
Delivery Time is dependent on 2 factors:
Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.
- "Availability". We do our best to ship items out as quickly as possible.
- The method of delivery - our Free shipping method is either FedEx Ground (commercial addresses) or UPS Ground.
Free Shipping Offers
100% of the products on our site ship for free every day. This offer applies to "Standard Shipping" which will be FedEx Ground or UPS Ground delivery (5-7 days for cross-country delivery). Free shipping promotions are available on domestic shipments only.
Prior written authorization required for all returns for credit or inventory adjustment. A 20% restocking charge will be imposed on all returns for credit. Credit will be issued against future purchases. Discrepancies in shipments must be made within 5 business days upon receipt of merchandise.